Enfamil.com Privacy Policy
Mead Johnson & Company

Effective Date: December 26, 2007

Summary

This summary of the Enfamil.com Privacy Policy is provided for your convenience. For the complete notice, see our full Privacy Policy.

Collection of Your Personal Information

• In general, you can visit this website without telling us who you are or giving us personal information.
• There are times when we may ask for personal information from you, for instance: to create an online account, to process an order, to correspond, or to provide personalized information via an email newsletter. We may supplement this information with information in our database to complete a transaction or to provide a better service.
• We also use cookies and other technologies to review your interactions with our website and services to offer a personalized experience. Please see “Your Choices” below for options on the Enfamil.com domain.

Uses of Your Personal Information

• We use your information for marketing to you if you have permitted such use. We do not sell, rent, or lease our customer lists or information to third parties. To help provide our services, we occasionally provide information to other companies that work on our behalf. These companies are strictly bound by our Privacy Policy.
• We use the information you provide to fulfill your requests by us or by others involved in fulfillment.
• As our customer, we may contact you or present you with customer satisfaction surveys, market research, other personalized content surveys, or in connection with certain transactions.
• We collect information about your website visit in both identifiable and non-identifiable formats for analysis. Please see “Your Choices” below for options on the Enfamil.com domain.

Your Choices

• When we collect personal information from you, such as your name, postal address, email address, etc., you may tell us that you do not want it used for further marketing contact and we will respect your wishes. You can update your marketing options via opt-out instructions at the bottom of any email from us or, if you have registered for the website, via the Profile Update feature.
• In addition, Enfamil.com also offers options to allow visitors to its website to control how data from their online activities is collected. The default option is “Opt In” - this allows us to better serve our visitors by using collected data to improve the design of the site for an innovative online experience. If you prefer, you can have the option of “Anonymous Visitor” or “Total Opt-Out” (which are both discussed below). For either of these options to take effect, your computer must first accept a cookie from the Enfamil.com site which will allow us to recognize you with a random and unique alphanumeric identifier so that we can honor your opt-out selection. If you do not accept this cookie, or later delete it, we cannot honor your request to opt-out and you will continue to be served cookies.
  • If you set your browser to prompt you for permission to receive a cookie, and have not already accepted a cookie from Enfamil.com, please click “Refresh” and accept the cookie from this page when prompted.
  • If you set your browser or cookie-blocking software so as to block cookies, please change these settings then click “Refresh” and accept the cookie from this page when prompted.
  • Next, select one of the data collection choices available to you.
  • Once you click “submit” below, you will need to click “confirm” on the next page to confirm your selection. Then your selection will take effect immediately for Enfamil.com.

Full Privacy Policy

Purpose of This Privacy Policy

Mead Johnson & Company respects the privacy of its customers, including visitors to its websites, and understands that information about you, your health, and your health care is sensitive. Mead Johnson Nutrition will not sell or rent your personally identifiable information, except as provided in the Transfer of Control section of this Privacy Policy.

Mead Johnson Nutrition developed this Privacy Policy to provide information about our practices regarding the collection, use, and disclosure of information that you may provide.

We encourage you to read this Privacy Policy before submitting information or using our websites. By submitting information or using our websites, you acknowledge that you understand and agree to the terms of the Privacy Policy.

Information Voluntarily Provided by website Visitors

You can visit much of our websites without telling us who you are or providing us with other personally identifiable information. Some areas of our websites allow you to contact us to ask questions or provide comments. When you communicate with us and request a response, we ask for your name and contact information. We intend to let you know how we will use such information before we collect it from you; if you tell us that you do not want us to use this information to make further contact with you beyond fulfilling your requests, we will respect your wishes.

Some areas of our websites may also require that you submit information to access specific content, features, interactive tools, services, or participate in a particular activity. For example, to create an online account or to subscribe to an email newsletter, we may ask for your name, contact information, and perhaps additional information so we can tailor our response to your request.

In addition, when you access certain interactive tools or services, you may be asked to provide personally identifiable information. You may always choose not to provide the requested information, but then you may not be able to participate in the particular activity that requires the information.

Use and Disclosure of Your Personally Identifiable Information That You Provide Voluntarily

We may personalize and customize our websites for certain visitors. From time to time we may ask you to respond to optional survey questions to further personalize your experience as our customer. If you provide information about yourself, you may find the website customized with references to products and/or services that we believe may be of interest to you, based on your previous interactions and information you have provided to us. If you do provide us with personally identifiable information, such as your name, postal address, email address, telephone number, or other information such as your education level, or personal medical information, you agree that we may contact you through a variety of means such as postal mail, telephone, or email to provide you with information we believe may be of interest to you unless you opt out of this service by contacting us as indicated in the Questions section of this Privacy Policy.

If you enroll in a Mead Johnson Nutrition program, we may also provide your information to the service providers who help Mead Johnson Nutrition develop programs and provide services that may be of interest to you, or for information processing, postal mailing, and/or Internet-based delivery purposes. We may also share your information with other Mead Johnson Nutrition companies who might invite you to participate in one of their programs.

Mead Johnson Nutrition will not sell or rent your personally identifiable information, except as provided in the Transfer of Control section. In addition, as stated in the Transfer of Control section, your personally identifiable information may be shared with actual or potential parties to a contemplated transaction where we decide to reorganize or divest part or all of a business or line of our business, without obtaining your consent or any further notice to you. In such circumstances, we will seek written assurances that personally identifiable information will be protected appropriately.

Use and Disclosure of Non-Personally Identifiable Information

Mead Johnson Nutrition will not treat as confidential any information that you provide that is not personally identifiable, such as questions, comments, ideas, or suggestions. You should be aware that Mead Johnson Nutrition will be free to disclose through any means and use for any purpose such information in its sole discretion.

By providing such information to Mead Johnson Nutrition, you understand and agree that no relationship has been created between Mead Johnson Nutrition and you, and Mead Johnson Nutrition has no obligation to you whatsoever regarding that information.

Update and Correction of Personally Identifiable Information

You may contact us via the options in the Questions section of this Privacy Policy to update or correct much of your personally identifiable information that you provide to us through our websites other than the limited information described in the Regulatory Requirements section, or to opt out from our mailings and other services that you may have requested.

Security

We take reasonable precautions to maintain the protection of personally identifiable information collected through our websites and used in accordance with this Privacy Policy. In addition to technical safeguards, we also use physical controls and procedures to safeguard your personally identifiable information. However, we cannot guarantee that it is completely secure from people who might attempt to evade our security measures or intercept transmissions over the Internet.

Use of Cookies

We store some information on your computer using a technique your browser supports called “cookies.” The cookies are used for a variety of purposes, including but not limited to: helping you sign in (e.g., remembering your user ID if you enroll or register), remembering some of your customized user preferences (if elected), and helping us better understand how people use our websites. In some cases, this information will help us tailor content to your interests or help us avoid asking for the same information when you revisit our websites. The cookies set by our websites are used only by our websites. To disable or limit the use of cookies, please refer to the options provided by your Internet browser. If you do so, however, some pages on our websites may not work properly.

If you are using the Enfamil.com website, we offer options to allow you to control how data from your online activities is collected.

Web Beacons

A Web beacon is a clear image or pixel tag in Graphics Interchange Format (GIF) that we (as well as other companies) place on some pages of our websites to allow Internet advertising or audience measurement companies to help us analyze our advertising campaigns and general usage patterns of visitors to our websites. Our Web beacons do not currently collect personally identifiable information.

Web Server Logging and IP Addresses

With or without cookies, our websites keep track of usage data, such as the source address that a page request is coming from (i.e., your IP address, domain name), date and time of the page request, the referring website (if any), and other parameters in the URL (e.g., search criteria). We use this data to better understand website usage on the whole and to determine which areas of our websites users prefer (e.g., based on the number of visits to those areas). This information is stored in log files and is used by Mead Johnson Nutrition for statistical reporting.

Transfer of Control

Circumstances may arise where we decide to reorganize or divest part or all of our business or of a line of our business, including our information databases and websites, through a sale, divestiture, merger, acquisition, or other means of transfer. In any such circumstance, personally identifiable information may be shared with, sold, transferred, rented, licensed or otherwise provided or made available by us or on our behalf to actual or potential parties to, and in connection with, the contemplated transaction (without your consent or any further notice to you). In such circumstances, we will seek written assurances that the personally identifiable information of our customers will be protected appropriately.

Regulatory Requirements

If you contact us regarding your experience with using any of our products, we may use the information you provide in submitting reports to the U.S. Food and Drug Administration, and as otherwise required of us by law or governmental audit. We may also use the information to contact your healthcare professional to follow up regarding an unexpected event involving the use of any one of our products. You understand that to comply with the law, Mead Johnson Nutrition may not be permitted to comply with your request to amend or remove personally identifiable information that was provided to Mead Johnson Nutrition by a healthcare professional or a consumer regarding an adverse event or reaction involving medicine or medical devices.

Law Enforcement

In rare situations, we may be required by court order or other legal or regulatory process, or as otherwise required by law to divulge personally identifiable information to law enforcement authorities, the courts, or regulatory authorities. Mead Johnson Nutrition will cooperate in responding to such requests, in accordance with the regulatory or legal process, and will take appropriate measures to ensure that the requester understands the sensitive nature of any health-related personally identifiable information they receive.

Privacy Policies Governing Linked websites

As a convenience to our visitors, Mead Johnson Nutrition websites contain links to other websites that may offer useful information. The Privacy Policy described here does not apply to your use of those other websites. Before using the linked websites, please review their privacy policies to understand how they use and protect personally identifiable information.

Changes in Our Privacy Policy

Mead Johnson Nutrition may at any time revise this Privacy Policy by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the most current Privacy Policy.

Online Privacy for Children

We are committed to protecting the privacy of children. We do not intend to collect personally identifiable information from children under 18 years old. If a child has provided us with personally identifiable information, the parent or guardian of that child may contact us as indicated in the Questions section of this Privacy Policy.

Questions

If you have any questions about this Privacy Policy or other aspects of privacy on our websites, please contact us:
Mead Johnson & Company, 2400 West Lloyd Expressway, Evansville, IN 47721 USA
1-800-BABY123 (M-F 7 am - 7 pm CST/CDT, Sat 8 am - 4:30 pm CST/CDT)
Email: enfamilresourcecenter@enfamil.com