Contact Us

Thank you for your interest in the Enfamil Family of Formulas™. Please complete the form below and a Consumer Resource Specialist will respond to your request.

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If this is a medical emergency, please contact your pediatrician.

Medical Concern

Please provide a description of your concerns. Please include how long you/baby have been using the current formula and if the doctor has made any recommendations.

Product Quality Concern

Please provide a description of your concerns. Please include the number of containers affected or damaged and where you obtained the product.

Consumer Note:

Please complete the following fields only for support or questions regarding previously submitted receipts. New submissions sent from this form will not be processed or acknowledged. To submit a new receipt and earn points, login to your Enfamil account and select My Rewards. Please allow 5-10 business days for a response.

Product Quality and safety are very important to us. Please provide the following information from your Enfamil® product packaging.

What is this?

Most orders begin processing immediately, so there is a short time frame to cancel or change an order. We will make every effort to accommodate changes to or cancellations of orders that have not yet processed; however, we are unable to cancel or change an order once it has processed.

How may we contact you?

See our Privacy Policy

You can expect a response from us within 5-7 business days. If you need to contact us immediately, please call 1-800-BABY123.

Consumer Note:

Please complete the following fields only for support or questions regarding previously submitted rebates. New rebate submissions sent from this form will not be processed or acknowledged. To submit a new rebate, login to your Enfamil account and select Rebate. Please allow 5-10 business days for a response.

Your little one is our top priority, so we are committed to delivering our best for your baby. Enfamil is the #1 trusted brand for brain-building, nutrition and immune support. Enfamil is also the #1 infant formula brand recommended by pediatricians. Use our store locator and find the right formula for your baby.

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Frequently asked questions

Where Can I Find Formula?

Check out our store locator which provides real-time inventory within a 200-mile radius of your zip code. You can also find product with our e-retailers. Product availability may vary.

How to Find Formulas Online

When looking for your baby’s formula online, be sure to check the default search filters. If delivery or curbside pick-up options are selected, your formula may appear out of stock. However, by removing these filters, you may find the item is available for in-store purchase. Always call ahead to verify availability.

Where to Look for Formula Samples

Your pediatrician may also be able to help provide samples as well as guidance for which Enfamil product(s) would best suit your child’s needs.

Which Enfamil Formula is right for my baby?

Check out our formula comparison page to see how Enfamil products compare to other brand formulas you may have used. Be sure to reach out to your pediatrician for any clarification about your child’s specific needs.