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Thank you for your interest in the Enfamil Family of Formulas™.

The formula supply situation is raising concerns across the nation, and while Enfamil products were not recalled, we are doing everything in our power to help provide information, guidance, and solutions in every way that we can. We are taking no chances to ensure the continued safety and quality of all Enfamil products.

We will do everything in our capacity to help everyone that we can as thoroughly as possible. We are experiencing high call volume and longer than usual hold times. We don’t want you to have to wait. Our online tools can also provide instant answers and information, and using them may be the fastest way to find formulas near you and/or information about Enfamil formulas.

Where Can I Find Formula?

If you need help finding your baby’s formula, check out our store locator which provides real-time inventory within a 200-mile radius of your zip code. It may be difficult to find Enfamil formulas–even though Enfamil products were not recalled. Please check back often as inventory changes daily. Always call the store to confirm availability.

How to Find Formulas Online

When looking for your baby’s formula online, be sure to check the default search filters. If delivery or curbside pick-up options are selected, your formula may appear out of stock. However, by removing these filters, you may find the item is available for in-store purchase. Always call ahead to verify availability.

Where to Look for Formula Samples

Your pediatrician may also be able to help provide samples as well as guidance for which Enfamil product(s) would best suit your child’s needs.

Which Enfamil Formula is right for my baby?

Check out our formula comparison page to see how Enfamil products compare to other brand formulas you may have used. Be sure to reach out to your pediatrician for any clarification about your child’s specific needs.

Other Questions?

To avoid a wait time, many answers to common questions can be found on our Help Center. Due to the unprecedented volume of email requests, we strongly encourage anyone with pressing questions to call us at 1-800-BABY123. Closed all federal holidays.

Enfamil Products Outside the US

If you have any questions about Mead Johnson products sold outside the U.S., please visit

We are prioritizing our availability to respond to those with urgent-specific questions and needs. The fastest way to reach us right now is to call 1-800-BABY123.


*Required fields

If this is a medical emergency, please contact your pediatrician.
Medical Concern
Please provide a description of your concerns. Please include how long you/baby have been using the current formula and if the doctor has made any recommendations.
Product Quality Concern
Please provide a description of your concerns. Please include the number of containers affected or damaged and where you obtained the product.
Product Quality and safety are very important to us. Please provide the following information from your Enfamil® product packaging.
Most orders begin processing immediately, so there is a short time frame to cancel or change an order. We will make every effort to accommodate changes to or cancellations of orders that have not yet processed; however, we are unable to cancel or change an order once it has processed.
How may we contact you?
You can expect a response from us within 5-7 business days. If you need to contact us immediately, please call 1-800-BABY123.