Ask a Registered Nurse Online

What is Ask a Nurse?

Ask Pediatric and OB/GYN RNs.**
From Any Device.
Available 24/7. Response in Minutes.

**This service is not a substitute for professional medical diagnosis or treatment and should not be used for emergencies.

 

 

 

Ask a Nurse is an exclusive benefit for our Premium Enfamil Family Beginnings members. With Ask a Nurse, you can chat one-on-one with a certified pediatric or OB-GYN nurse from Abi Global Health in minutes.

Get support for many pregnancy, pediatric health, and baby development questions, from concerns about colic and coughing to breastfeeding. Whether you’re at home, traveling, or visiting grandma, Ask a Nurse gives you access to professional healthcare guidance you can trust, at a moment’s notice.

 

Frequently asked questions

What is Abi?

Abi is a pioneering medical micro-consultation service unrelated to Reckitt/Mead Johnson that connects you with registered nurses in a secure and compliant way.

With Abi micro-consultations, you can ask registered nurses any health question and receive personalized, medical answers that help you make the best choice about your health.

Abi provides you with easy access to accurate and reliable medical information anytime, anywhere.

Who are the Abi nurses?

The Abi nurses are practicing, certified pediatric and OB-GYN nurses. They’re pediatric and prenatal care experts ready to answer your questions, 24/7.

How does it work?

Once you become a Premium Enfamil Family Beginnings member, you’ll get access to five mico-consultations through the service. Then, ask away! Nurses are available at any time to answer questions via the easy-to-use Abi widget. You can even add pictures that may help the nurse. Nights, holidays, weekends...you’ll always be able to connect with a knowledgeable pediatric or OB-GYN nurse. No appointment necessary. It’s easy!

What kinds of questions can the nurses answer?

“Should I be worried about this spotting?” “Do I need to see a doctor?” “Is my baby’s crying normal?” As a parent or expectant parent, you have questions about your pregnancy and your child’s health and wellness every day—and in the middle of the night. The nurses can provide helpful information and guidance on a variety of prenatal, infant, and toddler health and development questions and concerns, such as:

  • Illnesses
  • Pregnancy symptoms
  • Spotting
  • Prenatal diet
  • Fever
  • Colic
  • Ear infections
  • Nutrition
  • First aid
  • Rashes
  • Feeding
  • Sleeping
  • Constipation/diarrhea
  • Medications
  • Immunizations

How long does it take to receive an answer to a question?

Most questions are answered in five minutes or less. More complex questions may take 10 to 15 minutes for the nurses to answer.

What about privacy?

They will never share your name or contact details. You can confidently ask even the most sensitive questions, knowing that you’ll remain anonymous.

Whether you want to check a symptom, get a second opinion, or simply have some peace of mind, the Ask a Nurse service is here for you. Become a Premium Enfamil Family Beginnings member today and gain free access to this exclusive and invaluable benefit.

PLEASE NOTE: All information provided by nurses via Abi is intended for general information purposes and is not a substitute for professional medical diagnosis or treatment. Abi should not be used in cases of medical emergency.