Contact Enfamil


Thank you for your interest in the Enfamil Family of Formulas™.

If you have a question about our products, company or services, please help yourself to our Help CenterOffers page or Store locator.

If you still haven't found what you are looking for or have a comment about our products or company services, please fill out this form. For an immediate response, please call 1-800-BABY123.

If you have any questions about Mead Johnson products sold outside the U.S., please go to


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Feeding Questions
Sales/Home Delivery

Most orders begin processing immediately, so there is a short time frame to cancel or change an order. We will make every effort to accommodate changes to or cancellations of orders that have not yet processed; however, we are unable to cancel or change an order once it has processed.

Technical Issues with the website
General Information
Medical or Product Quality Concern
Please provide a description of your concerns. Please include baby’s age, gender, experiences, doctor recommendations and product information, if possible.
Please provide a description of your concerns. Please include number of containers affected or damaged, when defect was identified and condition of packaging, if possible.
Product Availability

Have you checked our Store Locator? If you still can’t find the product you’re looking for, please continue to complete this form.

Contactus Product
Medical or Product Quality Concern second
Product Quality and safety are very important to us. Please provide the following information from your Enfamil® product packaging.

(Important if you are expecting replacement product(s). we must have your mailing address. Please do not use a P.O. box, we cannot ship to a P.O. box.)

Contactus Child DOB
EFB Enrollment Interest
EFB Child Feeding option and plan
Contactus Address
Contactus Receive Options
Do you expect to receive infant formula from the government sponsored Womens, Infants and Children Program, please select
Would you like to receive free samples, please select
Contactus common Fields

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You can expect a response from us within 5-7 business days. If you need to contact us immediately, please call 1-800-BABY123. Our office hours are Monday-Friday 7 a.m. to 7 p.m. CST, Saturday 8 a.m. to 4:30 p.m. CST.