For Enfamil, the health and safety of our families and loved ones is our biggest priority. As novel Coronavirus (COVID-19) continues to evolve, we want to reassure our Enfamil Family that we are actively monitoring the situation and rapidly escalating efforts to ensure the complete safety and availability of all our formulas.
We know families count on us and our formulas. Enfamil is fully committed to ensuring all babies and toddlers get the Enfamil they need in these challenging times. Strong contingency plans are in place to mitigate the disruption caused by COVID-19. We have an extensive manufacturing and distribution network and have been working closely with our employees, suppliers, and distributors to immediately ramp up production of our formulas. The Enfamil products you trust and depend on will continue to be available nationwide. Formulas can be purchased directly from Amazon, Walmart or Target, should your local retailer not have adequate stock of our product options. We also suggest using the Enfamil Store Locator to find stores in your area selling our products and calling your local store to check on their Enfamil inventory.
Of course, safety is at the heart of everything that we do. While our products are always made following strict quality control measures and under the most sterile and sanitary conditions possible, we have implemented additional precautionary measures. Our promise is that every product we make will continue to meet the highest efficacy, quality and safety standards you expect from us to ensure the health and well-being of your family.
More than ever, we are committed to doing our best to deliver our family of formulas to you and your little ones. We appreciate your patience and will continue to provide updates to our Enfamil community as the public response to COVID-19 and our situation evolves.
Please also note, that contrary to rumors in some online social networks, we are not distributing free cases of formula. We are instead focused on ensuring equitable availability for every baby based on what we know and in anticipation of what might develop in the coming weeks.
What are you doing to address out of stock items in a timely manner so that I can get the formula I need for my baby? Where can I purchase a specific formula brand, size or form for my baby?
I can’t find my WIC approved formula at retail. Where can I find product?
Can I use my WIC voucher or EBT card online to purchase product?
What are you doing to get WIC approved formula product back on shelves?
Are there known safety issues related to Enfamil products due to COVID-19?
Is it safe to receive a package from any area where COVID-19 has been reported?
I’ve noticed pricing for Enfamil products has increased on various consumer sites. Are Enfamil products affected by price gouging due to COVID-19?
What discounts can you provide for me during this pandemic?
Is it true that you will send me a free case of formula due to this virus?
What resources do you have available for parents and caregivers to obtain Enfamil during this health emergency?
Can I make home-made formula or dilute the formula I currently have to make it last longer?
Will my Enfamil Shop subscription be changed due to purchase/order limits?
Can I create a new Subscription now that there are quantity and frequency limits?
When can I expect my order to arrive, and why can’t it be shipped overnight/expedited?
I received a notification that my shipment has been delivered but hasn’t arrived. Where is my order?
Given these unprecedented times, we want to make sure formula is available to all parents. Formulas showing the WIC symbol in store are the only ones that can be purchased with government-sponsored WIC benefits. If you do have a choice, please consider purchasing a different size or form of your formula. This could be as simple as selecting a different size or format.
Updated 3/31/20, 10:30AM EST. Please check back for continued updates as the situation evolves. Feel free to reach out to us with any questions.