Helping Hands Reimbursement Support for Formula

Previously MyPurAmino

Navigating insurance coverage is not always easy. Through Helping Hands™ Reimbursement Support, our team of dedicated reimbursement experts can help guide you through the process from start to finish. From benefits verification to prior authorization assistance, we handle all the details so you can get quick access to Mead Johnson Nutrition products when prescribed*.

Enfamil products

How We Lend a Helping Hand

Benefit verification: Your dedicated reimbursement expert will coordinate with your healthcare provider and insurance plan to help determine eligibility, coverage requirements and out-of-pocket costs like deductibles or co-pays.

Prior authorization: If your insurance plan requires prior authorization for coverage, we will determine the process and clinical documentation needed and coordinate with your healthcare provider. If denied, we will help navigate appeal process.

Consistent and reliable supply: If coverage is available, we’ll connect you with a Home Care or Pharmacy Provider who can deliver Mead Johnson Nutrition products right to your door. If coverage isn’t available, we’ll help assess alternative sources of support.

We Can Help With:

Medicaid, Medi-Cal, WIC®**, TRICARE®**, and commercial insurance

Get Started With Three Easy Steps

Download and complete enrollment form: Complete patient and healthcare provider sections of the enrollment form↗.

Submit enrollment form: Fax or email completed enrollment form to: Fax: 855-595-2767 Email: support@hhreimbursement.com

We’ll handle the rest: our dedicated reimbursement expert will contact you and communicate status updates to you and your healthcare provider along the way until all coverage and product access options are explored.

Frequently Asked Questions

How much does Helping Hands™ Reimbursement Support cost to enroll

Helping Hands™ Reimbursement Support is provided at no cost to parents or primary caregivers and healthcare providers who enroll in the program.

What insurance plans is Helping Hands™ Reimbursement Support able to work with

Mead Johnson Nutrition products may be eligible for insurance coverage through Medicaid, Medi-Cal, TRICARE, and most commercial health insurance plans when prescribed.

If insurance coverage is available, are there any out-of-pocket expenses

Some insurance plans may require the deductible to be met before coverage begins, or they may require the parent or caregiver to pay a co-pay. Your dedicated reimbursement expert will help determine any out-of-pocket costs like deductibles or co-pays. Helping Hands™ Reimbursement Support does not reimburse for out-of-pocket expenses.

If I want to check the status of my enrollment or have reimbursement related questions, who should I contact

For Helping Hands™ Reimbursement Support enrollment status or reimbursement related questions, call 855-481-9098, Monday-Friday 8 am to 8 pm Eastern Time. For non-reimbursement questions, including product information such as feeding, mixing, storage, nutrition, and current promotions available through Enfamil Family Beginnings, contact the Enfamil® Consumer Resource Center at 800-BABY123 (800-222-9123) Monday-Friday 8 am to 8 pm, Saturday 9 am to 5:30 pm Eastern Time.

What products are eligible for Helping Hands™ Reimbursement Support

The program will support any of our reimbursable allergy, specialty and metabolic products, like PurAmino, Nutramigen, EnfaCare, Pregestimil, etc.

* Mead Johnson Nutrition products may be eligible for insurance coverage when prescribed. While we can’t guarantee insurance reimbursement, our dedicated staff will help you navigate the reimbursement process. Please keep in mind that reimbursement is based on the terms of your insurance contract. Helping Hands™ Reimbursement Support does not reimburse for out-of-pocket expenses including deductibles and co-pays.
** WIC is a registered trademark of the United States Department of Agriculture (USDA) for the Special Supplemental Nutrition Program for Women, Infants, and Children. Tricare is a registered trademark of the Department of Defense, Defense Health Agency. No endorsement of any brand or product by the USDA is implied or intended.