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Our best for your baby: Enfamil keeps standards high



Here's What to Know


All our products remain safe to use.

We assure you our trusted products are crafted with high safety standards in place. This includes Enfamil, Nutramigen, and PurAmino branded products.

To help serve families that cannot continue with their previous brand, we've ramped up production.

Our production team is working around the clock so that we can deliver over one million additional Enfamil cans this year. We want all parents to have easy, reliable access to formula again.

We brought an additional 1.4 million pounds of formula base powder over from our global facilities to speed up restocking.

This is the largest volume of all formula suppliers, and we guarantee the product meets all FDA standards.

We are delivering more free samples to pediatricians and hospitals than ever before.

In this critical time, we're making sure babies in urgent need have access to formula when seeking pediatric care.

We opened new consumer lines to give support and advice faster.

We are prioritizing our responses to those with pressing questions and needs. The best way to reach us right now is to call 1-800-BABY123.

Note: we understand that despite all the efforts above, some families are still struggling to find their formula at the deserved convenience. We share your frustration will continue to do everything in our power to help end this shortage triggered by another manufacturer's recall.




Helping You Navigate the Current Environment

If you need to locate formula for your baby, here are some suggestions. Please consult your child's pediatrician before making any changes.










How can we help?

Call us (1-800-BABY123)
Live help available
Monday - Friday, 8 a.m. - 8 p.m. EST/ETD
Leave a message anytime
Email us
Contact us with any questions or comments
Browse FAQs
Find helpful advice and answers to parents' most common questions



Frequently asked questions

It may be safe to switch from one brand of infant formula to another if there are comparable ingredients in both. Be sure to check with your pediatrician, and you can also find out more about Enfamil products on our formula comparison page.

Enfamil advocates that the health and safety of infants is the top priority, and as such we do not recommend making your own formula. Making home made formula can come with the following risks:

  • Energy, protein, carbohydrate and fat, as well as micronutrient imbalance is likely to occur, which may affect healthy growth.
  • Iron deficiency anemia can happen due to the fact that both the concentration and bioavailability of iron are low.
  • Parents can make mistakes while preparing the formula using the quantities of ingredients suggested, resulting in formula that is either too dilute or too concentrate.
  • Cleaning conditions while preparing the formula, proper handling and storage can potentially cause contamination of the formula and adverse effects.

We do not recommend diluting your formula or adding water to ready-to-use-formula. Your baby’s health depends on you safely mixing, feeding, and storing their formula. Adding water or diluting the formula can hurt your baby by not providing them with enough nutrition and/or lead to water intoxication and increase your baby’s risk for seizures and other conditions.

Enfamil is taking steps to safely increase production and provide retailers with more baby formula. Ensuring the quality and safety of our baby formulas is a top priority and we are doing everything we can to help provide more formula nationwide efficiently and safely.

  • You can use our store locator to find baby formula near you. Always call the store to confirm availability.
  • Contact your pediatrician and/or local hospital to see if they have resources, samples, or formula alternatives that they can provide.
  • Leverage retailers’ websites to search multiple locations within your area. Be sure to update the search filters based on your shopping preferences; (e.g., in-store, store pick-up, delivery, etc.)
  • Reach out to friends or family members who may be able to assist in your search for products

No, once a gift card is purchased it is non-refundable. However, gift cards do not expire so you may use your remaining balance at any time and you may use it with other forms of payment to make a purchase.

Enfamil’s team of experts can:

  1. Assist consumers with accessing the Store Locator to identify retail availability of Enfamil products.
  2. Answer questions about Enfamil products and provide the names of similar products available in the US market.
  3. Provide guidance on mixing, storage, preparation, and general product use.
  4. Address quality or medical concerns.

Enfamil’s team of experts is not able to:

  1. Provide formula for purchase or as a courtesy.
  2. Provide discounts/promotions through our Consumer Resource Center. All promotions are being managed directly through our Enfamil Family Beginnings program.
  3. Contact stores directly on behalf of consumers
  4. Search online beyond our store locator tool
  5. Make product recommendations as every baby’s needs are unique. Please check with your baby’s doctor to identify what product is right for your little one.
  6. Provide specific dates or timelines regarding when products will be available Cannot respond to media outlets. All requests should be submitted to our Contact Us page.