Help Center

Frequently Asked Questions

Common Product Questions

Do you have a formula for babies with Colic?

If protein allergy is the suspected reason for your baby's colic, your baby’s doctor may recommend our Nutramigen® Liquids or Nutramigen® with Enflora™ LGG® Powder. Both formulas are nutritionally...Read more

How do I choose the best Enfamil® formula for my baby?

Ask your baby's doctor about formulas that are inspired by breast milk, that have balanced nutrition, and DHA and ARA as recommended by experts, two important fatty acids that support your baby's...Read more

How do I read the lot number and expiration date?

The Use By/Expiration Date can be found on our Enfamil® baby formula or toddler drink product packaging. Powder Containers Look for the Use By/Expiration Date on the top or the bottom of the can....Read more

How do I use the different forms of product Enfamil® makes?

Many Enfamil formulas come in ready-to-use liquid, concentrated liquid, and powder. It's always best to follow the directions on the package. They're the most accurate for the product you're using....Read more

How long can Enfamil® sit out?

Once you've prepared a bottle of Enfamil® baby formula, it should either be fed or refrigerated. At room temperature, baby formula prepared from powder, concentrate, or ready-to-use should be kept...Read more

Enfamil Family Beginings

Does Enfamil Family Beginnings® personalize my content depending if my baby is a boy or girl or if I have twins?

Our newsletters use boy/girl alternately in order to meet the needs of our very diverse audience. We appreciate your desire in having the newsletters specific to your individual child; however, our...Read more

How can I get free Enfamil® coupons, samples, and checks online?

Join Enfamil Family Beginnings® to earn up to $400 in free gifts, including free baby formula samples, coupons, checks and communications tailored to your unique journey. Benefits may vary. Read more

My baby is using your Nutramigen® with Enflora™ LGG®, but it is so expensive. Do you have any programs to help with the cost of this formula?

Enrolling in our Nutramigen® Savings and Support Program would give you the opportunity to receive rebates for your Nutramigen® with Enflora™ LGG® purchases. Please call our Enfamil® Experts at 1800-...Read more

What free samples will I receive when I join Enfamil Family Beginnings®?

We may send samples through our Enfamil Family Beginnings® program to members. These often vary and may be to promote a specific product; please donate any Enfamil Family Beginnings® samples you aren...Read more

What is Enfamil Family Beginnings®?

Enfamil Family Beginnings® is Enfamil’s program to get Enfamil® baby formula coupons, baby formula samples, special offers and other savings. You’ll get up to $400 in free gifts for you and your baby...Read more

Feeding issues

Do my baby's crying sounds mean different things?

Absolutely. By the first month, you will be able to tell why cry means what, for the most part. Ask yourself these questions when the waterworks start: Does he need a diaper change? Does he need to...Read more

How can I be sure my baby is getting enough nutrition if she spits up a lot when she eats?

Adding rice cereal to infant formula increases the calorie content and changes the balance between protein, fat, and carbohydrates. Enfamil A.R.™ infant formula is nutritionally balanced and more...Read more

How can I be sure my baby is getting enough nutrition if she spits up a lot when she eats?

Adding rice cereal to infant formula increases the calorie content and changes the balance between protein, fat, and carbohydrates. Enfamil A.R.™ infant formula is nutritionally balanced and more...Read more

How can I help my colicky baby?

Start by talking to your baby's doctor. If these symptoms are due to cow's milk protein allergy, your doctor may be able to suggest a specialty formula to help relieve colic in your baby. Also, try...Read more

How can I help soothe my crying baby?

Aside from addressing his basic needs, you can bring comfort simply by being you. Cuddling, rocking, stroking, talking and walking around with your baby are all time-tested methods.Read more

Formula-feeding

Can I alternate between breastfeeding and formula-feeding?

Many women supplement their breastfeeding with formula now and then, or while they're at work. It's best to wait until your milk supply is established and your baby is comfortable with breastfeeding...Read more

Do you have a formula to help my fussy baby?

Our Enfamil® Gentlease® is designed as a first switch formula for babies with fussiness, gas or crying and Pediatricians recommend it 2:1 over Similac® Sensitive®.**Of pediatricians that recommend a...Read more

How do I ensure that my child is getting enough milk?

Some babies do better with breastfeeding than others. An excited or hungry infant might be so eager that he doesn't latch on well. Or your baby might be satisfied by getting just a taste of milk and...Read more

How do I feed my baby a bottle?

Learning to feed a baby just takes a little time and practice. Start by making yourself calm and comfortable. Hold your baby on your lap with his head resting in the bend of your arm. Keep him in a...Read more

How do I know if I should use powder or liquid formula for my baby?

Many of our products are available in different forms to fit individual needs and preferences and most infants and toddlers can use the product forms interchangeably. When prepared according to label...Read more

Breastfeeding

At what rate will I gain weight during my pregnancy, and how much weight can I expect to gain?

Weight gain is usually slow during the first 3 months. After this, your baby begins to grow more quickly. Although everyone is different, here is a guideline of what you can expect. First Trimester...Read more

Can I still produce enough milk for my baby if I have small breasts?

Whether you're a B or a double D, it's possible to make enough milk to feed your baby. Nature designed a perfect supply-and-demand system. The more your baby stimulates your breasts by sucking, the...Read more

Do you have any products designed specifically for breastfeeding moms?

For you, mom, we offer our Enfamil® Expecta® Prenatal Dietary Supplement. Expecta® Prenatal is a complete dietary supplement to be used before conception, during pregnancy, and while breastfeeding to...Read more

How can I keep breastfeeding when I go back to work?

Many women manage the breastfeeding/working schedule with a little planning. Whether you go back to work full-time or part-time, you can develop a breastfeeding routine that works for you and your...Read more

How can I relieve engorged breasts?

You may feel a little fullness if your milk comes in very quickly the first few days after birth. This is normal.Your breasts may swell, and feel uncomfortably full. Excessive engorgement, however,...Read more

Nutrients and ingredients

Can too much vitamin A be a bad thing?

Yes. You need some, but too much can be toxic. The Institute of Medicine recommends that you get 770 mcg of vitamin A per day while pregnant and has established a tolerable upper intake level of 3000...Read more

Did you recently add Choline to your formulas?

Choline has always been in our infant and toddler formulas. Choline helps support a baby’s rapid brain growth and development which occur in the first two years of life. Like DHA and ARA, choline is...Read more

Do all formulas contain whole proteins?

The most popular routine infant formulas contain whole (intact) proteins, similar to breast milk. Formulas designed for mild intolerances, such as fussiness or gas, have the proteins partially broken...Read more

Do Enfamil® products contain high-fructose corn syrup (HFCS)?

No. Enfamil products do not use high-fructose corn syrup (HFCS) as a source of carbohydrate. Some of our lactose-free and reduced-lactose products such as Nutramigen® with Enflora™ LGG®*, Enfamil®...Read more

How can my infant or toddler get DHA and ARA?

Pregnant and breastfeeding moms should be getting 1.3-1.4 g of alpha-linolenic acid, an omega-3 fatty acid, per day to support your baby's needs.Your baby gets DHA and ARA in utero from you. After...Read more

Infant feeding and nutrition

Are there any foods I should avoid feeding my one-year-old?

Although most toddlers can eat from the family menu, there are still a few things to watch out for—choking hazards, for one. Cut his food into small pieces to guard against choking. Make sure your...Read more

Are there any foods that my baby can't have?

Babies should not have honey until their first birthday. This includes any foods baked with honey. Honey can cause botulism, a serious type of food poisoning. Cow's milk should also be excluded from...Read more

Does my baby need vitamin supplements?

Babies generally get excellent nutrition with formula. If your baby is breastfed, the American Academy of Pediatrics recommends giving her a vitamin D supplement, as breast milk typically has very...Read more

How can I be sure my baby is getting enough nutrition if she spits up a lot when she eats?

Adding rice cereal to infant formula increases the calorie content and changes the balance between protein, fat, and carbohydrates. Enfamil A.R.™ infant formula is nutritionally balanced and more...Read more

How can I be sure my baby is getting enough nutrition if she spits up a lot when she eats?

Adding rice cereal to infant formula increases the calorie content and changes the balance between protein, fat, and carbohydrates. Enfamil A.R.™ infant formula is nutritionally balanced and more...Read more

Purchasing and Shipping Information

Expedited Shipping

Shipping can be upgraded to Expedited when the order is placed, and the shipping cost is paid for by the customer. The charge for this option is dependent upon the weight of the entire order. These...Read more

Free Shipping

All orders over $50* qualify for free Standard Ground shipping and will arrive within 4-6 business days. *Offer valid after all discounts have been applied. Orders 250 lb and over are subject to...Read more

Order Cancellations

Once orders are placed they may not be able to be cancelled before shipping since we are working to meet our delivery times.  If you do need to update/change/cancel an order you may give us a call at...Read more

Returns

For all other returns or for instructions on returning products purchased through the Enfamil.com or Enfamil® Resource Center, you can contact us at 1-800-BABY123. Our hours are: Monday – Friday 7 a....Read more

Signature Required

Orders placed through our website or with our Enfamil® Resource Center do not require a signature, but the request to require a signature can be added by calling us at 1-800-BABY123. Our hours are:...Read more

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