Help Center & FAQs

Here you'll find helpful advice and answers to parents' most common questions.

Enfamil Family Beginnings

Are there any restrictions associated with using my checks online at the Enfamil® Shop?

The checks are good on all Enfamil products. $25 minimum purchase is required. Only one check can be redeemed per purchase and cannot be combined with any other Enfamil Shop discount codes. Only the latest printing of Enfamil Family Beginnings checks include unique codes that are redeemable online in the Enfamil Shop. Refer to your personalized checks for redemption details.

How can I get free Enfamil® coupons, samples, and checks online?

Join Enfamil Family Beginnings® to earn up to $400 in free gifts, including free baby formula samples, coupons, checks and communications tailored to your unique journey. Benefits may vary.

My baby is using your Nutramigen® with Enflora™ LGG®, but it is so expensive. Do you have any programs to help with the cost of this formula?

Enrolling in our Nutramigen^® Savings and Support Program would give you the opportunity to receive rebates for your Nutramigen® with Enflora™ LGG® purchases. Please call our Enfamil^® Experts at 1-800-BABY123 to see if this promotion may be available for you.

What free samples will I receive when I join Enfamil Family Beginnings®?

We may send samples through our Enfamil Family Beginnings® program to members. These often vary and may be to promote a specific product; please donate any Enfamil Family Beginnings® samples you aren't able to use. Samples are generally provided at the hospital or by a child's physician when a formula choice is made. We don't always automatically provide formula samples, as we feel a formula choice should be discussed with the baby's physician. The content of our Enfamil Family Beginnings® program mailings can vary from time to time, and as a result, samples of our Enfamil Family of Formulas™ are not always available. However, as a member of the Enfamil Family Beginnings® program, you would be eligible for any available offers. At times, a discount may be sent in lieu of or in addition to product through our Enfamil Family Beginnings® program.

What is Enfamil Family Beginnings®?

Enfamil Family Beginnings® is Enfamil’s program to get Enfamil® baby formula coupons, baby formula samples, special offers and other savings. You’ll get up to $400 in free gifts for you and your baby throughout your pregnancy, baby’s first year and into toddlerhood. We don’t have printable coupons on our website today, so watch your inbox and mailbox for savings.

What should I do if I'm not receiving my coupons and samples in the mail?

Log in to your Enfamil Family Beginnings® account to make sure all your contact information and your baby’s information is correct and up-to-date to ensure our team has the right information to reach you.

Where can I use my coupons and/or checks?

As part of Enfamil Family Beginnings® you will receive discounts in three ways:
(1.) Via coupon codes valid toward online purchases exclusively from the Enfamil® Shop at Enfamil.com/shop.
(2.) Via discount checks you'll receive in the mail, which can be used toward purchases at select local retailers, and now, online in the Enfamil Shop.
(3.) Via coupons you’ll receive in the Enfamil Family Beginnings mobile app, which can be used toward purchases at select local retailers and online at the Enfamil Shop.

Only the latest printing of Enfamil Family Beginnings checks include unique codes that are redeemable online in the Enfamil Shop. Refer to your personalized checks for redemption details. Unfortunately, checks cannot be used for purchases through other online retailers. To redeem, present our discount check to your retail store when making a formula purchase. A retail store should deduct the discount amount from your appropriate formula purchase. To redeem online at Enfamil.com/shop, enter your unique code when prompted at checkout. Discounts are limited to one per purchase.

Why am I receiving different mailings and communications than my friend or relatives?

We recognize that every journey is unique, and therefore you may be receiving different communication than your friends or relatives.

At Enfamil, we are dedicated to giving the millions of babies and toddlers that rely on our formulas the best start in life.

We are currently experiencing increased demand for many of our brands. We recognize that the inability to find your favorite brands, in the format you are accustomed to, can be worrisome. We want to reassure parents that we have ample supply across the Enfamil family of brands to meet the needs of babies who rely on our formulas. We have increased production and continue to work with all of our distribution channels to ensure availability of product where you want it. Should you need assistance in finding the formula you need, please reach out to our Customer Service team 1-800 BABY-123 (222-9123).