Help Center & FAQs
Here you'll find helpful advice and answers to parents' most common questions.
Purchasing & Shipping
How can I track my order?
Order Cancellations
Why am I not able to purchase products on subscription?
How can I use my Enfamil Shop gift card?
Can I make purchases through the Enfamil Family Beginnings app or the Enfamil Wholesale program website?
At Enfamil, we are dedicated to giving the millions of babies and toddlers that rely on our formulas the best start in life.
We are currently experiencing increased demand for many of our brands. We recognize that the inability to find your favorite brands, in the format you are accustomed to, can be worrisome. We want to reassure parents that we have ample supply across the Enfamil family of brands to meet the needs of babies who rely on our formulas. We have increased production and continue to work with all of our distribution channels to ensure availability of product where you want it. Should you need assistance in finding the formula you need, please reach out to our Customer Service team 1-800 BABY-123 (222-9123).
Ask us anything.
Pediatricians, who also happen to be moms, answer common questions about feeding issues and more.
Monday - Friday:
8 a.m. to 8 p.m. ET
Saturday:
9 a.m. to 5:30 p.m. ET
1-800-BABY123
Monday - Friday:
8 a.m. to 8 p.m. ET
Saturday:
9 a.m. to 5:30 p.m. ET
Email us any time with
questions or comments
about our products,
company or services.