Help Center & FAQs

Frequently Asked Questions

Common Product Questions

Do you have a formula for babies with Colic?

If protein allergy is the suspected reason for your baby's colic, your baby’s doctor may recommend our Nutramigen® Liquids or Nutramigen® with Enflora LGG® Powder. Both formulas are nutritionally complete and provide protein which has been extensively "broken down" into smaller pieces. These smaller pieces are very unlikely to cause a reaction in babies who may be sensitive to whole protein and have been clinically proven to resolve colic quickly.  

Learn more about cow's milk allergy from the Allergy Center

Related: Get Fast Relief* from Colic due to Cow's Milk Allergy by Switching to Nutramigen® Infant Formula

How do I choose the best Enfamil® formula for my baby?

Ask your baby's doctor about formulas that are inspired by breast milk, that have balanced nutrition, and DHA and ARA as recommended by experts, two important fatty acids that support your baby's brain and eye development. The maker of Enfamil® realizes that every little digestive system is different. What makes one baby smile might make another one cry. That's why Enfamil has developed an entire family of formulas to meet your baby's changing needs. 

Related: What to Look for in the Best Baby Formula for Your Child

How do I read the lot number and expiration date?

The Use By/Expiration Date can be found on our Enfamil® baby formula or toddler drink product packaging.

Powder Containers

  • Look for the Use By/Expiration Date on the top or the bottom of the can. The type is embossed (raised).
  • The Product Identifier is below the Use By/Expiration Date.
  • The Lot Number is below the Product Identifier.
  • Ink Jet batch codes may be under the label or on the bottom of the can*.
  • The Ink Jet Code may be 4-13+ characters long.

Liquid Containers

  • Look for the Use By/Expiration Date on the side of the label or on the carton.
  • The Lot Number is near the Use By/Expiration Date.
  • These products do not have Product Identifiers.
  • The Ink Jet batch codes may be under the label or on the bottom of the can*.
  • The Ink Jet Code may be 4-13+ characters long.

Vitamins and Supplements

  • Look for the Use By/Expiration Date on the side of the label or on the carton.
  • The Lot Number is near the Use By/Expiration Date. Note: For Expecta®, the Lot Number is above the Use By/Expiration Date.
  • These products do not have Product Identifiers or Ink Jet Codes*.

*Ink Jet Codes are on 2 fl oz. infant formula Nursette® bottles and infant formula powders only.

Related: How to Find Expiration Dates, Lot Numbers and Batch Codes

How do I use the different forms of product Enfamil® makes?

Many Enfamil formulas come in ready-to-use liquid, concentrated liquid, and powder. It's always best to follow the directions on the package. They're the most accurate for the product you're using. But here are a few general tips.

Ready-to-use liquid formula doesn't require any preparation. Just be sure to store unopened bottles and cans at room temperature, and refrigerate any opened bottles and cans. Enfamil formulas in powder and concentrated liquid form need to be diluted with water before being fed to your baby.

Prepared formula and opened liquid (bottles and cans) should be fed to your baby immediately, or stored in the refrigerator at 35-40° F or 2-4° C. Formula prepared from powder can be kept covered in the refrigerator for up to 24 hours. Ready-to-use and concentrated liquid formula can be kept covered in the refrigerator for up to 48 hours. Cover or seal opened containers of Enfamil powder formula, store at room temperature, and use within 30 days. Throw away any remaining powder after that time.

Related: How to Make Baby Formula

How long can Enfamil® sit out?

Once you've prepared a bottle of Enfamil® baby formula, it should either be fed or refrigerated.

At room temperature, baby formula prepared from powder, concentrate, or ready-to-use should be kept for no longer than two hours. If the baby formula has been warmed, discard after one hour.

Refrigerated baby formula prepared from powder should be kept for no longer than 24 hours if stored at 35°-40°F (2°-4°C). If prepared from concentrate or ready-to-use, baby formula should be kept for no longer than 48 hours if stored at 35°-40°F (2°-4°C).

Related: Formula Storage and How Long Formula Is Good For

How long can I expect to receive benefits from Enfamil Family Beginnings®?

If you signed up before your baby’s due date, we would expect you to receive mail around your baby’s due date, and although communications will vary, they are usually sent throughout your baby’s first two years.

Related: Baby Formula Coupons & Free Formula Samples

How long does Enfamil® Ready-to-Use formula last, and how do I store Ready-to-Use formula once it's prepared?

The expiration date for Enfamil® ready-to-use baby formulas can be found on the side of the container or product label.

Follow the storage guidelines below once ready-to-use baby formula is prepared for use.

When your ready-to-use baby formula is refrigerated:

  • Store at 35°-40°F (2°-4°C) for no longer than 48 hours before feeding.

When your ready-to-use baby formula is sitting at room temperature:

  • Keep no longer than a total of two hours. If the bottle has been warmed, discard formula after one hour.

After feeding begins:

  • Feed ready-to-use baby formula within one hour or discard. Do not refrigerate for later feedings.

Related: Formula Storage and How Long Formula Is Good For

What is considered "trace amounts of genetically engineered material"?

We work with our suppliers to source non-GMO ingredients for our formulas. However, there are a number of ways that trace amounts of genetically engineered materials (often referred to as GMO) might be present in our products, such as manufacturing proximity, fermentation and processing aids or enzymes used in production.  Mead Johnson takes steps to limit the potential for the inadvertent introduction of genetically engineered materials during our production processes, such as segregating non-GMO ingredients and flushing or cleaning the production lines before non-GMO formulations are manufactured, but Mead Johnson recognizes that our efforts and those of our suppliers cannot ensure the complete absence of genetically engineered materials. 

It is also important to note that almost all animal feed in the U.S. is genetically modified, which means that dairy-derived ingredients in our non-GMO products are likely to come from animals that were given some feed that was made with genetically engineered materials.  This is common in many other non-GMO foods.

Related: Non-GMO* Formulas: Commonly Asked Questions

Where can I find Nursette® bottles?

Nursette® bottles are not widely stocked at retail stores so their availability may be limited. Please check our Store Locator to find Nursette bottles near you. If you can not find any stocked in your area, your store manager or pharmacist may be able to place a special order for you.

For convenient delivery right to your door, you can purchase our nipples and Nursette bottles from our Enfamil® Shop. All orders over $50* qualify for free shipping. 

*Offer valid after all discounts have been applied.

Related: Accessories

Why is Enfamil® powder formula lighter in color than the ready-to-feed and concentrated liquids?

Liquid products appear darker and thicken than those prepared from powder. These differences may be due to the heat sterilization that the liquids undergo during manufacturing and also the emulsifier ingredients in our liquid products.

Related: Products
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